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+371 20 222 042info@carparts4you.lv
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Privacy policy

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PRIVACY POLICY

Last updated: 9 August 2026

  1. DATA CONTROLLER

CarParts4You.lv is operated by:

MB "Carparts4you"
Company registration number: 306278760
Registered address: Lvivo g. 13-12, Vilnius, LT-09313, Lithuania
Email: info@carparts4you.lv
Phone / WhatsApp: +371 20 222 042

MB "Carparts4you" is the controller of personal data processed through CarParts4You.lv except where another controller is expressly identified.

  1. SCOPE

This Privacy Policy explains how we collect, use, disclose, retain and protect personal data when individuals:

  • visit CarParts4You.lv;• contact us by email, telephone or messaging service;• create an account;• request product or compatibility information;• place or receive an order;• submit a return, warranty claim or complaint; or• subscribe to marketing or product notifications.
    1. PERSONAL DATA WE MAY COLLECT

    • We may process:

  • name and contact details;• billing and delivery addresses;• email address and telephone number;• account and login information;• order, invoice and transaction information;• products viewed, requested or purchased;• vehicle VIN, registration, model or part information supplied by the customer;• messages, emails and customer-support history;• return, warranty and complaint information;• photographs, videos and diagnostic information supplied by the customer;• payment status and limited payment information received from payment providers;• device, browser, IP address, cookie and website-usage information;• marketing preferences and consent records; and• information reasonably necessary for fraud prevention, legal compliance or dispute resolution.

    • We do not normally receive or store complete payment-card numbers.

    1. SOURCES OF PERSONAL DATA

    Personal data may be collected:

  • directly from the individual;• through the website and Ecwid/Lightspeed store system;• from PayPal, Paysera or another selected payment provider;• from delivery and freight companies;• from partner warehouses involved in an order;• through cookies, analytics and security technologies; or• from another person placing an order for the recipient.
    1. PURPOSES AND LEGAL BASES

    • We may process personal data to:

    A. Process enquiries, orders, payments, deliveries, returns and warranty claims.

    Legal basis: performance of a contract or steps requested before entering a contract.

    B. Maintain customer accounts and provide customer support.

    Legal basis: performance of a contract and our legitimate interest in operating and supporting the service.

    C. Prevent fraud, misuse and security incidents.

    Legal basis: legitimate interests and, where applicable, compliance with legal obligations.

    D. Maintain accounting, tax, transaction and legal records.

    Legal basis: compliance with legal obligations.

    E. Establish, exercise or defend legal claims.

    Legal basis: legitimate interests and applicable legal obligations.

    F. Improve website operation, measure performance and understand service use.

    Legal basis: legitimate interests for strictly necessary or privacy-preserving processing, and consent where required for non-essential cookies or analytics.

    G. Send marketing messages or product notifications.

    Legal basis: consent or another lawful basis permitted by applicable law. Individuals may unsubscribe at any time.

    1. ORDER-FULFILMENT PARTNERS

    Products may be held by independent suppliers and partner warehouses.

    To fulfil an order, we may share necessary information with the warehouse holding the product. This may include:

  • customer or recipient name;• delivery address;• telephone number and email where necessary;• order number; and• information about the ordered product.

    • Partner warehouses may use this information only as necessary to prepare, dispatch, deliver or support the order and not for their own unrelated marketing.

    1. OTHER RECIPIENTS

    Personal data may be disclosed where necessary to:

  • Ecwid/Lightspeed and website-service providers;• PayPal, Paysera and other payment providers;• parcel, pallet, freight and postal providers;• customs, brokerage and clearance providers;• information-technology, hosting, security, email and communication providers;• analytics and advertising providers, subject to consent where required;• accountants, insurers, legal advisers and other professional advisers;• public authorities where disclosure is legally required; or• a purchaser or successor in connection with a lawful business reorganisation, subject to appropriate safeguards.

    • Some recipients act as independent controllers under their own privacy policies.

    1. INTERNATIONAL TRANSFERS

    Some recipients or service providers may be located outside the European Economic Area.

    Where personal data is transferred outside the EEA, we use an applicable lawful mechanism, such as an adequacy decision, standard contractual clauses or another mechanism permitted under data-protection law.

    1. PAYMENT PROCESSING

    Payments may be processed through PayPal, Paysera or another provider selected during checkout.

    Payment providers process payment information under their own terms and privacy policies. We receive information such as payment status, transaction reference, payer identity and limited account information necessary to process and document the order.

    1. COOKIES AND SIMILAR TECHNOLOGIES

    The website uses cookies and similar technologies for functions such as:

  • operating the shopping cart and checkout;• maintaining security and login sessions;• remembering preferences;• measuring website use and performance; and• advertising or marketing, where enabled.

    • Non-essential cookies are used only where an appropriate legal basis, including consent where required, is available.

    Visitors can manage available choices through the website’s cookie settings. Browser settings may also be used to block or remove cookies, although doing so may affect website operation.

    1. MARKETING

    We do not send marketing emails merely because somebody visited the website.

    Marketing messages are sent only where we have consent or another lawful basis permitted by applicable law.

    Every electronic marketing message will provide an available method to unsubscribe. Withdrawal of consent does not affect processing that occurred before withdrawal.

    Service messages concerning an order, delivery, return, warranty claim or account are not marketing messages.

    1. PRODUCT AND PRICE NOTIFICATIONS

    When a customer requests a price-change or product notification, we process the supplied email address and relevant product information to provide the requested notification.

    Where confirmation is required, the notification is activated only after confirmation.

    The customer may stop the notification using the available unsubscribe or cancellation method.

    1. RETENTION

    Personal data is retained only for as long as reasonably necessary for the purpose for which it was collected and to satisfy accounting, tax, warranty, fraud-prevention, legal and dispute-resolution obligations.

    Order and transaction records may be kept for the period required by applicable accounting and tax law.

    Customer-service, return and warranty information may be kept for the applicable claim or limitation period.

    Marketing data is retained until consent is withdrawn, the subscription is cancelled or the data is no longer necessary, subject to keeping a minimal suppression record where necessary to respect an opt-out.

    Security and technical records are retained for limited periods appropriate to their purpose.

    1. DATA SECURITY

    We use reasonable organisational and technical measures intended to protect personal data against unauthorised access, alteration, disclosure, loss or destruction.

    No internet-based service can guarantee absolute security. Customers should protect their account passwords and contact us if they suspect unauthorised account use.

    1. DATA-PROTECTION RIGHTS

    Subject to the conditions of applicable law, individuals may have the right to:

  • receive information about processing;• access their personal data;• correct inaccurate or incomplete data;• request deletion;• request restriction of processing;• object to certain processing;• receive portable data;• withdraw consent at any time; and• lodge a complaint with a competent supervisory authority.

    • A person may object to direct marketing at any time.

    1. EXERCISING RIGHTS

    Requests may be sent to info@carparts4you.lv.

    We may request reasonable information necessary to confirm the requester’s identity and protect personal data from unauthorised disclosure.

    We will respond within the period required by applicable law.

    1. SUPERVISORY AUTHORITY

    Individuals may lodge a complaint with the Lithuanian State Data Protection Inspectorate or another competent supervisory authority, particularly in the country where they live or work or where an alleged infringement occurred.

    Lithuanian State Data Protection Inspectorate:
    https://vdai.lrv.lt/en/

    1. CHILDREN

    The website and products are not directed to children. We do not knowingly collect personal data from children for the purpose of selling automotive parts.

    1. CHANGES TO THIS POLICY

    We may update this Privacy Policy to reflect changes in our services, processing practices or legal requirements.

    The current version and update date will be published on this page.

    1. CONTACT

    Privacy questions and requests:

    MB "Carparts4you"
    Email: info@carparts4you.lv
    Phone / WhatsApp: +371 20 222 042
    Registered address: Lvivo g. 13-12, Vilnius, LT-09313, Lithuania